The four national era has come. Do you know how to maintain the engine? Soaring oil prices, in the end how to drive the country four cars can be more fuel-efficient? Product technology upgrades, maintenance is convenient? These questions have been answered on the 18th of June by Dongfeng Cummins, "All the way to the same way, satisfaction" Humen Station customer activity site. The China Truck Network reporter met with Wang Yaxiong, a general manager of Dongkang, a general manager of Dongguan City Guoao E-Commerce Logistics Co., Ltd. in Dongguan Humen Yongaomen, and now he has another identity, a new user of Dongkang State IV products. It is a continuation of Wang's satisfaction with the Dongkang Machine for many years and it is also a trust.

Years of Convenience and Reliability

Wang analyzed the current situation of vehicle purchase in the current logistics transportation market for reporters. Due to the fuel consumption and fleet management costs in recent years, at the same time, the quality and service of domestically-owned brand products have improved, and the original logistics companies that only selected high-end imported vehicles were also Began to favor domestic heavy trucks. He pointed out that among the domestic brands, the Dongfeng Windmill is one of the best.

Guo Ao Electronic Business Logistics Co., Ltd.

People who like online shopping have a certain experience in the delivery of express logistics and transportation. Which one has high efficiency, which one lags behind occasionally, and after more trade-offs, choose more time-sensitive courier companies. This intangible trade-off of customers' feedback to express logistics companies is a guarantee of timeliness. As the owner of the e-commerce logistics and distribution company, the King of the Olympics has always paid more attention to the choice of vehicles. According to Wang, the team he manages has more than 300 Dongfeng windmills, of which 70-80% are Hong Kong aircraft.

In the purchase of vehicles, Wang has a set of his own theories and methods: In South China, we basically buy the Dongfeng windmills and deploy Dongfeng Cummins engines. The selection of vehicle brands based on geographical features is Wang's habit of buying cars. On the one hand, it considers the adaptability of road conditions and climate, and on the other hand, it considers the driving habits of local drivers. This is why Wang always chooses the "Yongji" Dongfeng. "From the start of the Dongfeng car purchase in 2009, all vehicles are still in use. Our "Consumer" Dongfeng windmills have basically run 800,000 kilometers or more, and there have been no major problems. In terms of timeliness of express delivery, the timeliness requirements are generally high, and Concord has never experienced major problems.The engine is well used, and the overall fleet operations can not afford to lose the chain. Manufacturers and dealers also support us, so we are willing to buy Dongfeng buys 'Consumer'."

General Manager Wang said, "We have stricter management of drivers in the operation of vehicles. Drivers are trained on schedule, and there are strict requirements for the maintenance of vehicles. In general, after the running-in period of the vehicles, basically 8,000 kilometers are maintained once. The company has The appointed maintenance factory does maintenance work.Dongfeng Dongao has been cooperating with Dongguan for many years. Their after-sales service is very good. Our vehicle operation is guaranteed, and efficient operation is our ultimate goal for e-commerce logistics company. ""

Trying to pick the country's four car preferred Cummins

Dongguan Humen began to implement the National IV emissions from October 2013 and seized the opportunity of the Fourth National Market. The Dongfeng Cummins Engine adopts the advantages of the National Common Rail + SCR technology route to lead the industry’s heavy-duty upgrade of the National IV. It is understood that the Dongfeng Cummins National IV product adopting the electronically-controlled common rail + SCR technology route adopts a variety of electronically controlled fuel-saving functions. The fuel consumption is reduced by an average of 5% compared with the Guosan Machinery Products, and the service life of the engine is also increased. The cost of car urea is gradually reduced, and the cost of use will be reduced. At the same time, Guosi's products meet environmental protection requirements, comply with national standards, facilitate annual inspections, and have higher exchange residual value.

Experience "satisfaction" to continue to work together. The "satisfying" experience of using Dongkang's engines for many years has made Guoao's e-commerce logistics king always preferred Dongfeng Cummins in the procurement of the first batch of state-owned vehicles. Although he learned that many new products in the market have been listed on the market, he always chose Dongfeng Tianlong based on his trust in Concord. At present, the total of 11 Tianlong heavy trucks that Wang bought to match the Dongfeng Cummins engine have been put into operation.

"Friends of Concord" Awarding Ceremony

What kind of experience does Wang always have for the use of Dongfeng Cummins' four products? "Since the 11-country-four cars were just put into operation, it was not long before some of the break-in period reached, and the overall data report has not yet been reached. According to the driver's report that the vehicles are in good condition, there is little trouble that vehicle urea is not. "It's very good to buy." Wang always said that he is not very understanding of the National IV. It is mainly due to his own trust in Cummins technology. As the advanced power equipment of the United States, Cummins is already very mature in technology and has a guarantee in quality. Selected the four Dongkang products. The current access to vehicle urea, according to Wang, is mainly provided by dealers. "Because the distance to the 4S shop is about 30 kilometers, it is very inconvenient to take urea every time, but the dealers consider our convenience. Now we are sending regular urea to our side." Wang expressed his support for energy conservation and environmental protection and implementation of the country's Willingness of administrative regulations.

As the foremost experiencer of the Fourth National Product, President Wang has a deeper understanding of Dongkang’s four machines in the “All the way peers are satisfied” Humen station customer activities. At the event, President Wang participated in the "Friends of Friends of the Machine" club membership award ceremony to learn and share the experience and skills of using the aircraft. As an old user of Dongkang, and a new user of Guosi Concorde, Wang Zong listened attentively to the technical personnel's explanation and introduction of the “Kangji” kingpin products, maintenance and usage skills at the event and expressed his interest. Very shallow. He said: "Today I really learned a lot of knowledge from the State University. I didn't understand the parts of the post-processing part. After listening to the technical staff today, I knew that some of the problems that our drivers always reflected were due to improper operation. After returning, we must give them a unified training. Such customer activities, Dongfeng Cummins is really for our customers."

Think of what users want to make users experience true "satisfaction." Dongfeng Cummins has overall planning for the after-sales service of the National IV product. For the sake of users, Cummins State III, State IV, and China V basic machine unified platforms are highly versatile, which ensures the timeliness of engine maintenance and spare parts supply. It is understood that Dongfeng Cummins has more than 460 service stations trained and trained in the four professional and systematic products throughout the country. With the further promotion of the National IV emission regulations, the network of professional service stations in the four countries will further expand to ensure that Provide users with fast and efficient service.

The improvement of product quality and the improvement of after-sales service make Dongfeng Cummins products continue to have a good reputation. In the country's new products, it will certainly be able to bring users more outstanding value and new experience.